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Troubleshooting Phone Problems:

Updated: Sept 21st, 2016.

iPhone stuck downloading app or frozen app downloads:
1. Force Delete: Settings -> General -> Storage & iCloud Usage -> Manage Storage -> [App you want to delete] > Delete App. (reinstall if you need it)
2. Sign out of the appstore: Navigate to Settings -> Store -> Apple ID -> Sign Out. Now open the App Store and Navigate to the Featured section. Scroll to the bottom of the page and touch the Sign In -> Use Existing Apple ID. Log in and the stuck apps should reset.
3. Reboot: Sometimes a regular reboot will get your iPhone working normally.
4. Reboot Hard: - Hold the home and power button together to restart device, then signed out then back in iTunes account, and then redownload the app.
5. iTunes: Connect your iPhone to the computer and open iTunes. Navigate to the app store. Install the apps you are having a problem with on the computer then sync your iPhone.
6. Frozen or Paused?: Sometimes when an app is downloading, if you hit the icon, it will pause the download, so make sure the download is not just paused by trying to click on the icon and waiting for a bit to see if it changes state.
7. Reset settings - Go to settings - general - reset - reset all settings. (this will erase common settings only but will keep all your documents and pictures.) --- (careful not to hit the Erase all content and settings - this will erase everything... which might be your last resort, just make sure you do a full backup on itunes.
Top Free Apps
Bitmoji - Your Personal Emoji
AppStore Download - BITMOJI IS YOUR OWN PERSONAL EMOJI. • CREATE AN EXPRESSIVE CARTOON AVATAR • CHOOSE FROM A HUGE LIBRARY OF
Sonic The Hedgehog - SEGA
AppStore Download - THE SONIC GAME THAT STARTED IT ALL IS NOW FREE-TO-PLAY AND OPTIMIZED FOR MOBILE DEVICES! RACE AT LIGHTNING SP
Snapchat - Snap, Inc.
AppStore Download - LIFE'S MORE FUN WHEN YOU LIVE IN THE MOMENT :) HAPPY SNAPPING! * * * PLEASE NOTE: SNAPCHATTERS CAN ALWAYS CA
YouTube - Watch Videos, Music,
AppStore Download - GET THE OFFICIAL YOUTUBE APP FOR IPHONE AND IPAD. SEE WHAT THE WORLD IS WATCHING IN MUSIC, GAMING, ENTERTAINME
Instagram - Instagram, Inc.
AppStore Download - INSTAGRAM IS A SIMPLE WAY TO CAPTURE AND SHARE THE WORLD’S MOMENTS. FOLLOW YOUR FRIENDS AND FAMILY TO SEE WH
Messenger - Facebook, Inc.
AppStore Download - INSTANTLY REACH THE PEOPLE IN YOUR LIFE—FOR FREE. MESSENGER IS JUST LIKE TEXTING, BUT YOU DON'T HAVE TO PAY
Top Paid Apps
Minecraft: Pocket Edition - Mo
AppStore Download - OUR LATEST UPDATE INCLUDES NEW GAMEPLAY FEATURES LIKE LLAMAS, FOREST MANSIONS, ILLAGERS AND SHULKER BOXES! PLU
Heads Up! - Warner Bros.
AppStore Download - IT'S THE GAME THE NEW YORK TIMES CALLED A "SENSATION," AND COSMOPOLITAN SAID "WILL BE THE BEST DOLLAR YOU'VE S
Plague Inc. - Ndemic Creations
AppStore Download - CAN YOU INFECT THE WORLD? PLAGUE INC. IS A UNIQUE MIX OF HIGH STRATEGY AND TERRIFYINGLY REALISTIC SIMULATION.
Bloons TD 5 - Ninja Kiwi
AppStore Download - FIVE-STAR TOWER DEFENSE WITH UNRIVALED DEPTH AND REPLAYABILITY. NOW WITH REWARDED LEADERBOARDS FOR EVEN MORE F
Facetune - Lightricks Ltd.
AppStore Download - FACETUNE 2 IS NOW AVAILABLE ON THE APP STORE! • "FACETUNE HELPS YOU LOOK YOUR HOLLYWOOD BEST, EVEN IN PHOTO
HotSchedules - HotSchedules
AppStore Download - HOTSCHEDULES IS THE #1 RATED EMPLOYEE SCHEDULING APP AND IS THE FASTEST AND EASIEST WAY TO COMMUNICATE ABOUT T

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LEAGUE OF LAST HITS - PRACTICE YOUR HITTING AND TIMING SKILLS ON LEAGUE OF LEGENDS - FREE ON THE IPHONE AND IPAD!

Casting ATL - FREE on iOS and the Google Play Store!



Top Grossing Apps
Pokémon GO - Niantic, Inc.
AppStore Download - JOIN TRAINERS ACROSS THE GLOBE WHO ARE DISCOVERING POKéMON AS THEY EXPLORE THE WORLD AROUND THEM. THE NEWEST
Netflix - Netflix, Inc.
AppStore Download - SUBSCRIBE NOW ON YOUR IPHONE® OR IPAD® WATCH TV SHOWS AND MOVIES RECOMMENDED JUST FOR YOU, INCLUDING AWARD-
Pandora - Music & Radio - Pand
AppStore Download - PANDORA IS THE EASIEST WAY TO FIND NEW MUSIC BASED ON YOUR FAVORITES. PANDORA GIVES YOU A PERSONALIZED MUSIC
Candy Crush Saga - King
AppStore Download - CANDY CRUSH SAGA, FROM THE MAKERS OF CANDY CRUSH SODA SAGA & FARM HEROES SAGA! JOIN TIFFI AND MR. TOFFEE ON
Clash of Clans - Supercell
AppStore Download - JOIN MILLIONS OF PLAYERS WORLDWIDE AS YOU BUILD YOUR VILLAGE, RAISE A CLAN, AND COMPETE IN EPIC CLAN WARS! MU
Clash Royale - Supercell
AppStore Download - ENTER THE ARENA! FROM THE CREATORS OF CLASH OF CLANS COMES A REAL-TIME MULTIPLAYER GAME STARRING THE ROYALES,

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