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Troubleshooting Phone Problems:

Updated: Sept 21st, 2016.

iPhone stuck downloading app or frozen app downloads:
1. Force Delete: Settings -> General -> Storage & iCloud Usage -> Manage Storage -> [App you want to delete] > Delete App. (reinstall if you need it)
2. Sign out of the appstore: Navigate to Settings -> Store -> Apple ID -> Sign Out. Now open the App Store and Navigate to the Featured section. Scroll to the bottom of the page and touch the Sign In -> Use Existing Apple ID. Log in and the stuck apps should reset.
3. Reboot: Sometimes a regular reboot will get your iPhone working normally.
4. Reboot Hard: - Hold the home and power button together to restart device, then signed out then back in iTunes account, and then redownload the app.
5. iTunes: Connect your iPhone to the computer and open iTunes. Navigate to the app store. Install the apps you are having a problem with on the computer then sync your iPhone.
6. Frozen or Paused?: Sometimes when an app is downloading, if you hit the icon, it will pause the download, so make sure the download is not just paused by trying to click on the icon and waiting for a bit to see if it changes state.
7. Reset settings - Go to settings - general - reset - reset all settings. (this will erase common settings only but will keep all your documents and pictures.) --- (careful not to hit the Erase all content and settings - this will erase everything... which might be your last resort, just make sure you do a full backup on itunes.
Top Free Apps
YouTube: Watch, Listen, Stream
AppStore Download - MAKE WATCHING YOUR FAVORITE VIDEOS EASIER WITH THE YOUTUBE APP. EXPLORE BRAND NEW CONTENT, MUSIC, NEWS AND MOR
Instagram - Instagram, Inc.
AppStore Download - INSTAGRAM IS A SIMPLE WAY TO CAPTURE AND SHARE THE WORLD’S MOMENTS. FOLLOW YOUR FRIENDS AND FAMILY TO SEE WH
Snapchat - Snap, Inc.
AppStore Download - LIFE'S MORE FUN WHEN YOU LIVE IN THE MOMENT :) HAPPY SNAPPING! * * * PLEASE NOTE: SNAPCHATTERS CAN ALWAYS CA
Messenger - Facebook, Inc.
AppStore Download - INSTANTLY CONNECT WITH THE PEOPLE IN YOUR LIFE. MESSENGER IS FREE, FAST, AND SECURE. - REACH ANYONE. YOU CAN
Facebook - Facebook, Inc.
AppStore Download - KEEPING UP WITH FRIENDS IS FASTER THAN EVER. • SEE WHAT FRIENDS ARE UP TO • SHARE UPDATES, PHOTOS AND VID
McDonald's - McDonald's USA
AppStore Download - THIS APP IS GOING TO CHANGE THE WAY YOU EXPERIENCE MCDONALD’S®. MOBILE ORDER AND PAY PICK A DEAL, THEN PIC
Top Paid Apps
Minecraft - Mojang
AppStore Download - EXPLORE INFINITE WORLDS AND BUILD EVERYTHING FROM THE SIMPLEST OF HOMES TO THE GRANDEST OF CASTLES. PLAY IN CR
HotSchedules - HotSchedules
AppStore Download - HOTSCHEDULES IS THE INDUSTRY'S LEADING EMPLOYEE SCHEDULING APP BECAUSE IT’S THE FASTEST AND EASIEST WAY TO M
Plague Inc. - Ndemic Creations
AppStore Download - CAN YOU INFECT THE WORLD? PLAGUE INC. IS A UNIQUE MIX OF HIGH STRATEGY AND TERRIFYINGLY REALISTIC SIMULATION.
Facetune - Lightricks Ltd.
AppStore Download - FACETUNE 2 IS NOW AVAILABLE ON THE APP STORE! • "FACETUNE HELPS YOU LOOK YOUR HOLLYWOOD BEST, EVEN IN PHOTO
Heads Up! - Warner Bros.
AppStore Download - IT'S THE GAME THE NEW YORK TIMES CALLED A "SENSATION," AND COSMOPOLITAN SAID "WILL BE THE BEST DOLLAR YOU'VE S
Bloons TD 6 - Ninja Kiwi
AppStore Download - SMASH HIT TOWER DEFENSE GAME THE BLOONS ARE BACK AND BETTER THAN EVER! GET READY FOR A MASSIVE 3D TOWER DEFENS

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LEAGUE OF LAST HITS - PRACTICE YOUR HITTING AND TIMING SKILLS ON LEAGUE OF LEGENDS - FREE ON THE IPHONE AND IPAD!

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Top Grossing Apps
Netflix - Netflix, Inc.
AppStore Download - SUBSCRIBE NOW ON YOUR IPHONE® OR IPAD® WATCH TV SHOWS AND MOVIES RECOMMENDED JUST FOR YOU, INCLUDING AWARD-
Pandora Music - Pandora Media,
AppStore Download - PANDORA GIVES YOU A PERSONALIZED MUSIC EXPERIENCE THAT CONTINUALLY EVOLVES WITH YOUR TASTES. CREATE STATIONS
Tinder - Tinder Inc.
AppStore Download - WITH 30 BILLION MATCHES TO DATE, TINDER® IS THE WORLD’S MOST POPULAR APP FOR MEETING NEW PEOPLE. THINK OF U
YouTube: Watch, Listen, Stream
AppStore Download - MAKE WATCHING YOUR FAVORITE VIDEOS EASIER WITH THE YOUTUBE APP. EXPLORE BRAND NEW CONTENT, MUSIC, NEWS AND MOR
Candy Crush Saga - King
AppStore Download - START PLAYING CANDY CRUSH SAGA TODAY - LOVED BY MILLIONS OF PLAYERS AROUND THE WORLD. WITH OVER A TRILLION LE
Fortnite - Epic Games
AppStore Download - WORKS WITH: IPHONE SE, 6S, 7, 8, X, XS ; IPAD MINI 4, AIR 2, 2017, 2018, PRO FORTNITE DOES NOT SUPPORT: IPHONE

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