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Troubleshooting Phone Problems:

Updated: Sept 21st, 2016.

iPhone stuck downloading app or frozen app downloads:
1. Force Delete: Settings -> General -> Storage & iCloud Usage -> Manage Storage -> [App you want to delete] > Delete App. (reinstall if you need it)
2. Sign out of the appstore: Navigate to Settings -> Store -> Apple ID -> Sign Out. Now open the App Store and Navigate to the Featured section. Scroll to the bottom of the page and touch the Sign In -> Use Existing Apple ID. Log in and the stuck apps should reset.
3. Reboot: Sometimes a regular reboot will get your iPhone working normally.
4. Reboot Hard: - Hold the home and power button together to restart device, then signed out then back in iTunes account, and then redownload the app.
5. iTunes: Connect your iPhone to the computer and open iTunes. Navigate to the app store. Install the apps you are having a problem with on the computer then sync your iPhone.
6. Frozen or Paused?: Sometimes when an app is downloading, if you hit the icon, it will pause the download, so make sure the download is not just paused by trying to click on the icon and waiting for a bit to see if it changes state.
7. Reset settings - Go to settings - general - reset - reset all settings. (this will erase common settings only but will keep all your documents and pictures.) --- (careful not to hit the Erase all content and settings - this will erase everything... which might be your last resort, just make sure you do a full backup on itunes.
Top Free Apps
Run Sausage Run! - Crazy Labs
AppStore Download - RUN, SAUSAGE, RUN! HOT DIGGITY DOG, THAT’S A FINE LOOKIN’ HOT DOG! YOU NEVER SAUSAGE A SAUSAGE! (GET IT?
YouTube: Watch, Listen, Stream
AppStore Download - GET THE OFFICIAL YOUTUBE APP FOR IPHONE AND IPAD. SEE WHAT THE WORLD IS WATCHING IN MUSIC, GAMING, ENTERTAINME
Snapchat - Snap, Inc.
AppStore Download - LIFE'S MORE FUN WHEN YOU LIVE IN THE MOMENT :) HAPPY SNAPPING! * * * PLEASE NOTE: SNAPCHATTERS CAN ALWAYS CA
Color by Number: Coloring Book
AppStore Download - COLOR BY NUMBER IN THIS NEW ADDICTIVE GAME. CHOOSE FROM A VARIETY OF SUPER FUN IMAGES AND FOLLOW THE NUMBERS T
Instagram - Instagram, Inc.
AppStore Download - INSTAGRAM IS A SIMPLE WAY TO CAPTURE AND SHARE THE WORLD’S MOMENTS. FOLLOW YOUR FRIENDS AND FAMILY TO SEE WH
Messenger - Facebook, Inc.
AppStore Download - INSTANTLY CONNECT WITH THE PEOPLE IN YOUR LIFE. MESSENGER IS FREE, FAST, AND SECURE. - REACH ANYONE. YOU CAN
Top Paid Apps
Heads Up! - Warner Bros.
AppStore Download - IT'S THE GAME THE NEW YORK TIMES CALLED A "SENSATION," AND COSMOPOLITAN SAID "WILL BE THE BEST DOLLAR YOU'VE S
Minecraft - Mojang
AppStore Download - CELEBRATE THE 12 DAYS OF MINECRAFT WITH FREE DAILY GIFTS FROM DECEMBER 21 - JANUARY 1ST! AND HURRY - EACH FREE
Toca Life: Pets - Toca Boca AB
AppStore Download - WELCOME TO TOCA LIFE: PETS, WHERE YOU AND YOUR ANIMAL FRIENDS RUN THE SHOW! WHAT’S YOUR FAVORITE PET LIKE? F
kirakira+ - Kentaro Yama
AppStore Download - WITH THIS APP, YOU CAN ADD EFFECTS LIKE A CROSS FILTER TO ATTACH TO THE CAMERA LENS. LIGHT EMITTING MATERIALS
Plague Inc. - Ndemic Creations
AppStore Download - CAN YOU INFECT THE WORLD? PLAGUE INC. IS A UNIQUE MIX OF HIGH STRATEGY AND TERRIFYINGLY REALISTIC SIMULATION.
Life Is Strange - SQUARE ENIX
AppStore Download - **SUPPORTED DEVICES: IPHONE 6, IPAD 5 (2017), IPAD AIR 2, AND IPAD MINI 4 OR NEWER DEVICES.** LIFE IS STRANGE

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LEAGUE OF LAST HITS - PRACTICE YOUR HITTING AND TIMING SKILLS ON LEAGUE OF LEGENDS - FREE ON THE IPHONE AND IPAD!

Casting ATL - FREE on iOS and the Google Play Store!



Top Grossing Apps
Pandora Music - Pandora Media,
AppStore Download - PANDORA GIVES YOU A PERSONALIZED MUSIC EXPERIENCE THAT CONTINUALLY EVOLVES WITH YOUR TASTES. CREATE STATIONS
Netflix - Netflix, Inc.
AppStore Download - SUBSCRIBE NOW ON YOUR IPHONE® OR IPAD® WATCH TV SHOWS AND MOVIES RECOMMENDED JUST FOR YOU, INCLUDING AWARD-
Tinder - Tinder Inc.
AppStore Download - WITH 20 BILLION MATCHES TO DATE, TINDER IS THE WORLD’S MOST POPULAR APP FOR MEETING NEW PEOPLE. THINK OF US
HBO NOW: Stream TV & Movies -
AppStore Download - WITH HBO NOW YOU CAN WATCH BIG PREMIERES AS THEY AIR—PLUS EVERY EPISODE OF HBO'S ADDICTIVE SERIES SUCH AS GA
Candy Crush Saga - King
AppStore Download - START PLAYING CANDY CRUSH SAGA TODAY - LOVED BY MILLIONS OF PLAYERS AROUND THE WORLD. WITH OVER A TRILLION LE
YouTube: Watch, Listen, Stream
AppStore Download - GET THE OFFICIAL YOUTUBE APP FOR IPHONE AND IPAD. SEE WHAT THE WORLD IS WATCHING IN MUSIC, GAMING, ENTERTAINME

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