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Troubleshooting Phone Problems:

Updated: Sept 21st, 2016.

iPhone stuck downloading app or frozen app downloads:
1. Force Delete: Settings -> General -> Storage & iCloud Usage -> Manage Storage -> [App you want to delete] > Delete App. (reinstall if you need it)
2. Sign out of the appstore: Navigate to Settings -> Store -> Apple ID -> Sign Out. Now open the App Store and Navigate to the Featured section. Scroll to the bottom of the page and touch the Sign In -> Use Existing Apple ID. Log in and the stuck apps should reset.
3. Reboot: Sometimes a regular reboot will get your iPhone working normally.
4. Reboot Hard: - Hold the home and power button together to restart device, then signed out then back in iTunes account, and then redownload the app.
5. iTunes: Connect your iPhone to the computer and open iTunes. Navigate to the app store. Install the apps you are having a problem with on the computer then sync your iPhone.
6. Frozen or Paused?: Sometimes when an app is downloading, if you hit the icon, it will pause the download, so make sure the download is not just paused by trying to click on the icon and waiting for a bit to see if it changes state.
7. Reset settings - Go to settings - general - reset - reset all settings. (this will erase common settings only but will keep all your documents and pictures.) --- (careful not to hit the Erase all content and settings - this will erase everything... which might be your last resort, just make sure you do a full backup on itunes.
Top Free Apps
ZOOM Cloud Meetings - Zoom
AppStore Download - STAY CONNECTED WHEREVER YOU GO – START OR JOIN A MEETING WITH FLAWLESS VIDEO, CRYSTAL CLEAR AUDIO, INSTANT S
TikTok - Make Your Day - TikTo
AppStore Download - TIKTOK IS THE DESTINATION FOR MOBILE VIDEOS. ON TIKTOK, SHORT-FORM VIDEOS ARE EXCITING, SPONTANEOUS, AND GENUI
Hangouts Meet by Google - Goog
AppStore Download - SIMPLE, FRICTIONLESS VIDEO MEETINGS FROM GOOGLE. COLLABORATE AND DEVELOP RELATIONSHIPS WITH YOUR TEAM REGARDLE
Google Classroom - Google LLC
AppStore Download - CLASSROOM IS A FREE SERVICE FOR SCHOOLS, NON-PROFITS, AND ANYONE WITH A PERSONAL GOOGLE ACCOUNT. CLASSROOM MAK
Houseparty - Life On Air, Inc
AppStore Download - HOUSEPARTY IS THE FACE-TO-FACE SOCIAL NETWORK WHERE YOU CAN CONNECT WITH THE PEOPLE YOU CARE ABOUT MOST. THE A
Microsoft Teams - Microsoft Co
AppStore Download - MICROSOFT TEAMS IS YOUR HUB FOR TEAMWORK IN OFFICE 365. ALL YOUR TEAM CONVERSATIONS, FILES, MEETINGS, AND APPS
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AppStore Download - EXPLORE INFINITE WORLDS AND BUILD EVERYTHING FROM THE SIMPLEST OF HOMES TO THE GRANDEST OF CASTLES. PLAY IN CR
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AppStore Download - BUY, SELL AND SCHEME YOUR WAY TO RICHES IN MONOPOLY, THE POPULAR HASBRO BOARD GAME AND A TIMELESS FAMILY CLASS
Plague Inc. - Ndemic Creations
AppStore Download - CAN YOU INFECT THE WORLD? PLAGUE INC. IS A UNIQUE MIX OF HIGH STRATEGY AND TERRIFYINGLY REALISTIC SIMULATION.
TouchRetouch - ADVA Soft GmbH
AppStore Download - “…THERE'S NO EASIER WAY TO REMOVE UNWANTED ITEMS FROM YOUR IMAGES...” — THE GUARDIAN “IT'S IN MY TOP
Pulse Oximeter - Heart Rate an
AppStore Download - THE PULSE OXIMETER APP MEASURES BOTH HEART RATE AND OXYGEN SATURATION. THE APP INTEGRATES WITH APPLE HEALTH. T
Procreate Pocket - Savage Inte
AppStore Download - POWERFUL ENOUGH FOR CREATIVE PROFESSIONALS. SIMPLE ENOUGH FOR EVERYONE. THE AWARD-WINNING PROCREATE POCKET IS

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LEAGUE OF LAST HITS - PRACTICE YOUR HITTING AND TIMING SKILLS ON LEAGUE OF LEGENDS - FREE ON THE IPHONE AND IPAD!

Casting ATL - FREE on iOS and the Google Play Store!



Top Grossing Apps
YouTube: Watch, Listen, Stream
AppStore Download - MAKE WATCHING YOUR FAVORITE VIDEOS EASIER WITH THE YOUTUBE APP. EXPLORE BRAND NEW CONTENT, MUSIC, NEWS AND MOR
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AppStore Download - ROBLOX IS THE ULTIMATE VIRTUAL UNIVERSE THAT LETS YOU PLAY, CREATE, AND BE ANYTHING YOU CAN IMAGINE. JOIN MILL
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AppStore Download - WITH 30 BILLION MATCHES TO DATE, TINDER® IS THE WORLD’S MOST POPULAR APP FOR MEETING NEW PEOPLE. THINK OF U
Candy Crush Saga - King
AppStore Download - START PLAYING CANDY CRUSH SAGA TODAY – A LEGENDARY PUZZLE GAME LOVED BY MILLIONS OF PLAYERS AROUND THE
Pandora: Music & Podcasts - Pa
AppStore Download - CREATE STATIONS FROM YOUR FAVORITE SONGS, ARTISTS OR GENRES, SEARCH OR BROWSE TO FIND RECOMMENDED STATIONS FOR
Netflix - Netflix, Inc.
AppStore Download - LOOKING FOR THE MOST TALKED ABOUT TV SHOWS AND MOVIES FROM THE AROUND THE WORLD? THEY’RE ALL ON NETFLIX. WE

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