Download SmartHQ Service App V. 2.1.340
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SmartHQ Service App V. 2.1.340
by HAIER US APPLIANCE SOLUTIONS, INC
SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specifi - More Info...

Available Since: 2017-10-17
Developer: HAIER US APPLIANCE SOLUTIONS, INC
Seller: HAIER US APPLIANCE SOLUTIONS, INC
Price: 0 USD
Current version: 2.1.340
Last Updated: 2025-09-03

Ratings: 3.4 out of 5 stars.
Based on 10 reviews. (Rate/Review)
Genre: Productivity
Filesize: 174.62MB
IOS Bundle ID: com.ge.newfi.mobile
Age Rating: 17+
Languages: EN

Videos: SmartHQ Service App Videos

SmartHQ Service A Tool for GE Appliance Service Technicians

Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
For any inquiries or questions, please reach out to [email protected].

SmartHQ Service Features

• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.

• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.

• Document Search
User-friendly "Google-like" search of the GEA service document database.

• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.

• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.

• Service Website
Direct access to the GEA service website, without additional login.

• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.

• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.

• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.

• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.

• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.

For any inquiries or questions, please reach out to [email protected].

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